Gong and Chorus

Gong and Chorus are separate companies that both provide AI-powered conversation intelligence platforms for sales and customer-facing teams. Gong focuses on revenue intelligence by analyzing calls, meetings, and emails to provide insights that improve sales execution and forecasting, while Chorus (acquired by ZoomInfo) offers similar conversation analytics to help sales teams understand customer interactions and improve performance. Both use machine learning and natural language processing to transcribe, analyze, and surface insights from large volumes of customer conversations.