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BUSINESS PROCESS TAXONOMY

Browse by Business Process

Where AI deployments live in the operation. Counts are live mappings from deployment teardowns — empty processes are unmapped, not hidden.

41PROCESS-MAPPED SOLUTION LINKS
01

Strategy & Product Development

2
Market & competitive intelligence1Product design & development0R&D and experimentation1Portfolio & roadmap planning0
02

Marketing & Sales

2
Content & creative production1Campaign management & targeting0Lead qualification & pipeline1Sales enablement & proposals0Pricing & promotion0
03

Customer Service & Support

2
Inquiry handling & self-service0Agent assist & copilots1Case management & resolution0Feedback & voice of customer1
04

Commerce & Digital Experience

7
Search & discovery4Personalization & recommendations3Catalog & listing management0Conversational assistants0
05

Orders, Logistics & Fulfillment

1
Order management (order-to-cash)0Demand forecasting & inventory0Logistics, routing & delivery1Supply chain planning0
06

Operations & Production

4
Back-office process automation3Document intake & processing0Quality control & inspection1Asset monitoring & maintenance0Field & frontline operations0
07

Risk, Fraud & Compliance

6
Fraud detection & investigation1Credit risk & underwriting0AML / KYC & screening1Regulatory compliance & reporting1Security operations3
08

Finance & Administration

0
AP/AR & invoice processing (procure-to-pay)0Planning, forecasting & analysis0Claims processing & adjudication0Audit & financial controls0
09

Human Resources

1
Talent acquisition & screening1Employee services & HR helpdesk0Learning & development0Workforce planning & scheduling0
10

Technology & Data

12
Software development & delivery3Data engineering & governance2Analytics & business intelligence (NL-to-SQL)2IT operations & internal support2Knowledge management & enterprise search3
12

Clinical & Scientific Operations

3
Clinical documentation & coding0Diagnostic & decision support3Drug discovery & research workflows0Patient engagement & triage0
Unclassified
Other / unclassified1