Botpress is a platform for building, deploying, and managing AI-powered chatbots and virtual assistants. It provides tools to design conversational flows, connect to channels and business systems, and leverage large language models (LLMs) for natural language understanding and generation.
This is like a 24/7 digital front-desk agent that chats with guests on your website or booking channels, answers most of their questions automatically, and only calls in a human when things get tricky.
Think of this as a smart digital receptionist for your support team. It reads incoming customer issues, asks the right follow‑up questions, fills in ticket details correctly, and routes them to the right place—without needing a human to touch every single request.