Zalando is a European online fashion and lifestyle platform that sells apparel, footwear, beauty and related products, and also provides e-commerce and logistics services to brands and retailers through its partner program. The company operates a multi-sided platform across numerous European markets, combining retail, marketplace, and fulfillment capabilities.
Zalando applies machine learning across its fashion platform to improve personalization, search, merchandising, pricing, and supply-chain decisions, and to automate catalog and content workflows. Its AI efforts are primarily focused on operational excellence and customer experience rather than selling standalone AI products.