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Zendesk-HubSpot Ticket Sync

Zendesk-HubSpot Ticket Sync is a 13-node automation blueprint connecting Zendesk, HubSpot. Inspect its trigger, execution graph, branches, and implementation requirements.

ZendeskHubSpot

Interactive system map

Follow the runtime. Inspect what supports it.

Solid horizontal paths show main-channel execution. Violet dependencies sit beneath the exact step they configure or empower.

13

Nodes

14

Links

1

Run groups

Connected tools

2 integrations

  • Zendesk
  • HubSpot

Canvas controls

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Zendesk-HubSpot Ticket Sync execution lanes1 run groups containing 13 workflow nodes and 14 visible links. Solid horizontal lines are main-channel runtime links. Violet dashed lines connect typed dependencies beneath the runtime step they support. Focus any node to inspect its immediate path.Every 5 minutes. integration node, cron. 0 incoming and 1 outgoing connections.STARTEvery 5 minutesINTEGRATIONCRON0 IN / 1 OUTGet last execution timestamp. transform node, functionItem. 1 incoming and 1 outgoing connections.STEP 02Get last execution timest…TRANSFORMFUNCTIONITEM1 IN / 1 OUTGet tickets updated after last execution. integration node, zendesk. 1 incoming and 2 outgoing connections.STEP 03Get tickets updated after…INTEGRATIONZENDESK1 IN / 2 OUTGet user data of Ticket requester. integration node, zendesk. 1 incoming and 1 outgoing connections.STEP 04Get user data of Ticket r…INTEGRATIONZENDESK1 IN / 1 OUTOnly keep needed data. transform node, set. 1 incoming and 1 outgoing connections.STEP 05Only keep needed dataTRANSFORMSET1 IN / 1 OUTAdd user data. decision node, merge. 2 incoming and 1 outgoing connections.STEP 06Add user dataDECISIONMERGE2 IN / 1 OUTTicket Exists. decision node, if. 1 incoming and 2 outgoing connections.STEP 07Ticket ExistsDECISIONIF1 IN / 2 OUTUpdate existing ticket. HubSpot node, hubspot. 1 incoming and 1 outgoing connections.STEP 08Update existing ticketHUBSPOTHUBSPOT1 IN / 1 OUTCreate or update contact. HubSpot node, hubspot. 1 incoming and 1 outgoing connections.STEP 08Create or update contactHUBSPOTHUBSPOT1 IN / 1 OUTUpdate External Id in Zendesk for contact. integration node, zendesk. 1 incoming and 1 outgoing connections.STEP 09Update External Id in Zen…INTEGRATIONZENDESK1 IN / 1 OUTCreate new Ticket. HubSpot node, hubspot. 1 incoming and 1 outgoing connections.STEP 10Create new TicketHUBSPOTHUBSPOT1 IN / 1 OUTUpdate Zendesk ticket with External Id. integration node, zendesk. 1 incoming and 1 outgoing connections.STEP 11Update Zendesk ticket wit…INTEGRATIONZENDESK1 IN / 1 OUTSet new last execution timestamp. transform node, functionItem. 2 incoming and 0 outgoing connections.OUTCOMESet new last execution ti…TRANSFORMFUNCTIONITEM2 IN / 0 OUT

Signal inspector

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Main-channel runtimeTyped dependencytriggeraidecisiontransformintegration
Scroll horizontally to follow every connected flow.13 connected nodesEnter or click to lock · Escape to clear

Runtime breakdown

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Each run group separates main-channel steps from the models, tools, retrievers, and data services that support them. Start and outcome labels apply only to runtime nodes.

01

Run Group

Every 5 minutes

14 Execution Links

  1. Start

    Every 5 minutes

    Integration

  2. Step 2

    Get last execution timestamp

    Transform

  3. Step 3

    Get tickets updated after last execution

    Integration

  4. Step 4

    Get user data of Ticket requester

    Integration

  5. Step 5

    Only keep needed data

    Transform

  6. Step 6

    Add user data

    Decision

  7. Step 7

    Ticket Exists

    Decision

  8. Step 8

    Update existing ticket

    Integration

    Create or update contact

    Integration

  9. Step 9

    Update External Id in Zendesk for contact

    Integration

  10. Step 10

    Create new Ticket

    Integration

  11. Step 11

    Update Zendesk ticket with External Id

    Integration

  12. Outcome

    Set new last execution timestamp

    Transform

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