Personalized Content Engagement
This AI solution focuses on using data-driven intelligence to personalize what entertainment content users see, when they see it, and how they are nudged to engage with it. In OTT and mobile entertainment apps, catalogs are massive and user attention is scarce; generic carousels and one-size-fits-all notifications lead to poor discovery, short sessions, and churn. Personalized Content Engagement systems ingest behavioral, contextual, and content metadata to decide which titles, feeds, and features to surface for each individual user, and how to present them across home screens, recommendations, and in-app experiences. By dynamically tailoring rankings, recommendations, and outreach (such as notifications or in-app prompts), these systems increase session length, reactivation rates, and conversion to paid tiers or premium features. They continuously learn from user interactions to refine targeting, optimize timing and frequency of engagement, and reduce reliance on manual campaign design and rule-tuning. This matters because in competitive entertainment markets, incremental lifts in engagement and retention translate directly into higher subscriber lifetime value and lower acquisition costs.
The Problem
“Personalize feeds and nudges to lift watch time and reduce churn”
Organizations face these key challenges:
Home page carousels feel generic; users scroll and abandon without playing
Low notification open rates and high opt-outs due to irrelevant pushes