AI Outage Management System
The Problem
“Slow, inaccurate outage restoration and communication”
Organizations face these key challenges:
Delayed and fragmented outage signals (customer calls, AMI, SCADA) causing slow fault localization and misclassification of outage scope
Inefficient crew dispatch and switching decisions leading to unnecessary truck rolls, longer restoration times, and higher safety risk
Inaccurate ETAs and inconsistent customer/regulatory communications, increasing call center volume, complaints, and compliance exposure
Impact When Solved
Real-World Use Cases
Smart Grid Management and Optimization
A smart grid is like upgrading from an old landline to a modern smartphone for your electricity network. Instead of just pushing power one way from big plants to homes, the grid becomes two‑way, with sensors and software that can see what’s happening in real time, shift loads, use home batteries and solar panels, and prevent or shorten outages.
AI Grid Congestion Management
This AI helps optimize the layout of power grids to reduce congestion without increasing costs or carbon emissions.