AI Utility Customer & Asset Analytics

Advanced analytics for utility customer insights, asset management optimization, and schedule optimization.

The Problem

Analysis in progress...

The Shift

Before AI~85% Manual

Human Does

  • Review every case manually
  • Handle requests one by one
  • Make decisions on each item
  • Document and track progress

Automation

  • Basic routing only
With AI~75% Automated

Human Does

  • Review edge cases
  • Final approvals
  • Strategic oversight

AI Handles

  • Automate routine processing
  • Classify and route instantly
  • Analyze at scale
  • Operate 24/7

Solution Spectrum

Four implementation paths from quick automation wins to enterprise-grade platforms. Choose based on your timeline, budget, and team capacity.

1
Quick Win

Fast Grid Insights

Prebuilt analytics dashboards from Oracle MDM

Deploy out-of-the-box analytics that connect directly to Oracle Meter Data Management (MDM) so grid operators can start generating actionable insights in weeks. Focus is on prebuilt analytics/ML outputs surfaced via drill-down views (including geographic and postal code slices) to help pinpoint areas needing correction.

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Market Intelligence

Unlock Transformation Intelligence

Siloed Data to Integrated AI pattern detected

Real-World Use Cases

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