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Company / Competitor

Talkdesk

Mentioned in 2 AI use cases across 1 industries

Active Industries

customer service2

AI Patterns

Agentic-ReAct1RAG-Standard1

Tech Stack

LLMVector DBLangChain

Also Competes With

ZendeskSalesforceGenesysFive9NiceNICE

Use Cases Mentioning Talkdesk

customer-serviceAgentic-ReAct

Agentic AI for Customer Service Operations

This is like giving every call center and support agent a super-smart digital co-worker that can understand customer issues, look things up across systems, and take actions (like updating an order or issuing a refund) instead of just suggesting responses.

customer-serviceRAG-Standard

Artificial Intelligence in Customer Service: Increase Efficiency with ASAPP

This is like giving every call center and support agent a very smart digital co‑pilot that listens to customer conversations in real time, suggests what to say or do next, and automates repetitive steps so issues are resolved faster with fewer errors.

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OpenAI
Google Sheets
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Airtable
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