Mentioned in 13 AI use cases across 5 industries
Teams can preview how personalization changes rankings for a specific shopper and query before turning it on for everyone.
As a person clicks around right now, the system updates what it thinks they want and reorders recommendations on the fly.
A retailer turns personalization on in platform settings instead of changing app code every time, making it easier to test whether personalized search performs better.
An online prescription eyewear retailer uses an AI system that learns from shopper behavior to suggest products each person is more likely to want.
Instead of showing a discount only once or hiding it in a pop-up, Sephora kept the offer visible throughout the shopping journey and continued showing it to returning new shoppers who had not bought yet.