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Infor

New York City, United States• Founded 2002
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Infor is an enterprise software company that develops industry-specific cloud ERP and related business applications for sectors such as manufacturing, distribution, healthcare, and the public sector. The company delivers its products primarily via the Infor CloudSuite portfolio on AWS and embeds analytics and AI capabilities across its applications to support automation and decision-making.

AI Strategy

Infor’s AI strategy centers on embedding AI/ML into industry-specific workflows (e.g., demand planning, procurement, asset maintenance) and leveraging its cloud platform (Infor OS, Data Lake) and AWS infrastructure to operationalize analytics, automation, and conversational/assistive experiences across CloudSuite applications.

Key AI Products

Infor Coleman AIInfor Birst (analytics/BI)Infor Data LakeInfor OS (platform services, integration, analytics)Infor CloudSuite (AI-enabled workflows by suite)

Financials

Business Focus

Enterprise Resource Planning (ERP)Industry-specific cloud software (CloudSuite)Supply chain managementHuman capital managementEnterprise asset managementAnalytics and integration

Competitive Analysis

Strengths

  • •Strong industry-specific ERP suites (CloudSuite) with deep vertical functionality
  • •Cloud-first delivery model with AWS scale and global infrastructure
  • •Integrated platform services (Infor OS, Data Lake) enabling integration and analytics
  • •Large installed base in manufacturing and distribution

Challenges

  • •Competes against larger incumbents with broader ecosystems (SAP, Oracle, Microsoft)
  • •Complexity of ERP migrations and multi-suite portfolios can lengthen sales/implementation cycles
  • •AI capabilities are often embedded features rather than a standalone differentiated AI platform

Strategic Partnerships

Amazon Web Services (AWS)Technology

Infor CloudSuite is delivered on AWS, using AWS infrastructure and services for cloud hosting, scalability, and security.

Competitors

SAPOracleMicrosoft Dynamics 365WorkdayIFSEpicorSageNetSuite (Oracle)

Industries

ManufacturingDistributionHealthcarePublic sectorHospitality