Fidelity Investments, legally known as FMR LLC, is a multinational financial services corporation offering investment management, brokerage, retirement planning, wealth management, and custodial services to individuals and institutions. Headquartered in Boston, it is one of the largest asset managers in the world, known for its mutual funds, workplace retirement plans, and discount brokerage platform. Fidelity also operates a significant technology and operations organization that supports digital investing, trading, and advisory experiences.
Fidelity Investments primarily uses AI and machine learning to enhance customer experience, improve operational efficiency, and strengthen risk and fraud controls across its investing and retirement platforms. The firm invests in data infrastructure, advanced analytics, and experimentation with emerging technologies (including AI and blockchain) through internal innovation groups and Fidelity Labs, while maintaining a strong focus on regulatory compliance and fiduciary responsibilities. Fidelity positions AI as an enabling capability embedded in its digital products and operations rather than as a standalone commercial AI platform.
Fidelity Investments maintains numerous distribution, technology, and product partnerships across asset managers, fintechs, and financial institutions, but specific AI-focused strategic partnerships are not clearly disclosed in a consolidated public source.