Closed-Loop Network Remediation Automation
AI-driven telecom network operations workflow that automates configuration changes, fault resolution, and intent-based remediation across OSS and multi-domain environments, including Day-2 onboarding and closed-loop service assurance for business services.
The Problem
“Closed-Loop Network Configuration and Remediation Automation for Telecom OSS and Multi-Domain Networks”
Organizations face these key challenges:
Fragmented fault management across OSS and domain silos
Manual and inconsistent remediation workflows
Slow root-cause analysis across alarms, logs, and topology
High risk of human error during configuration changes
Limited closed-loop assurance for end-to-end business services
Day-2 onboarding tasks for OSM charms and primitives are labor-intensive
Intent translation into domain-specific actions is difficult
Multi-vendor APIs, data models, and operational policies are inconsistent
Impact When Solved
The Shift
Human Does
- •Review every case manually
- •Handle requests one by one
- •Make decisions on each item
- •Document and track progress
Automation
- •Basic routing only
Human Does
- •Review edge cases
- •Final approvals
- •Strategic oversight
AI Handles
- •Automate routine processing
- •Classify and route instantly
- •Analyze at scale
- •Operate 24/7
Real-World Use Cases
Autonomous fault resolution closed loop in OSS
The system detects a network fault, diagnoses it, triggers handling steps and checks recovery automatically in a closed loop.
Day-2 automation for srsLTE eNodeB/UE onboarding in OSM
OSM is set up to automatically configure and operate a virtual LTE base-station/UE component using a Juju charm, so operators do not have to do all setup steps by hand.
Intent-driven closed-loop autonomous network operations for business services
A telecom network can be told the business outcome it should achieve, and software automatically configures, monitors, and fixes the network to keep that outcome on track.
AI Closed-Loop Network Management
Use AI to watch the network, decide what is wrong or needs improvement, and automatically make changes without waiting for a human each time.